Privacy Policy
Last updated: September 23, 2025
At Pind Company ("we", "our" or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, make a purchase, or interact with us.
By using our services, you agree to the terms described below.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
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Full name
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Email address
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Billing and shipping address
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Phone number
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Payment details (processed securely through third-party providers)
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Order history
b) Non-Personal Information
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IP address
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Browser and device information
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Pages visited and browsing behavior
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Product preferences and purchase history
2. How We Use Your Information
We use your information to:
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Process orders and payments
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Send order confirmations and delivery updates
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Provide customer support
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Improve our products and services
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Send marketing communications (with your consent)
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Comply with legal and regulatory obligations in the UK
3. Sharing Your Information
We do not sell your personal information. We may share it only with:
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Payment and logistics providers (such as banks and delivery companies)
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Technology and hosting providers that keep our website secure
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Legal authorities, when required by law
4. International Data Transfers
If your data is transferred outside the UK/EEA, we ensure it is protected in compliance with GDPR through Standard Contractual Clauses or equivalent safeguards.
5. Your Rights
Under GDPR, you have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your data ("right to be forgotten")
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Restrict or object to data processing
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Withdraw consent for marketing at any time
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Request data portability
To exercise these rights, please contact us: [inserir e-mail de contato da Pind Company].
6. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience, analyze traffic, and personalize offers.
You can control or disable cookies in your browser settings, but this may affect certain functionalities of the site.
7. Data Retention
We retain your personal data only as long as necessary to:
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Comply with legal and tax obligations (typically up to 6 years in the UK)
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Fulfill the purposes described in this policy
After this period, your data will be deleted or anonymized.
8. Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or loss, including:
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Encrypted payment transactions
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Restricted access to authorized staff only
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Regular security monitoring